MUA Corporate Affairs Department recognizes that excellent communication and client engagement are integral to the success of the university.
Key Principles
- Communicate openly and honestly throughout the department’s operations
- Exercise accountability and transparency by making documents easily accessible
- Responding to clients queries and documenting their feedback; comments, concerns, compliments and complaints.
- Develop and support a platform of engagement within the University
- Embrace new innovative ways of communication and engagement with people and groups which include social media while avoiding loss of effective mechanisms of communication that would lead to inequality of access.
Core Values
- Integrity
- Respect
- Innovativeness
- Resourcefulness
- Corporate social responsibility
